Faqs

Do I need to be present when my motorcycle is picked up or delivered?

Yes and no. We need someone there to sign the contract (also known as the Bill of Lading) between you and the truck driver. If you can’t be there, make sure you have a friend or relative that can be there in order to sign the bill of lading and avoid unnecessary delays. Someone is also required to be present to do a walk-around inspection with the truck driver. This is to note any damages to the motorcycle before transport. So make sure you arrange for someone to be there if you cannot be.

How to ship a motorcycle?

Motorcycles are shipped via enclosed carriers in order to ensure their safety. Depending on the model they will be strapped down to custom cradles in order to transport them safely without damages. It is always recommended to use a motorcycle transporter to do the transport, especially for long distances. Bikes can also be transported via open carrier, although not recommended it is also an available service. Open carriers are usually used for inoperable bikes that are being transported to sell for parts or bikes that are going to a shop to be restored.

Why should I ship my motorcycle with Heritage Motorcycle Shipping?

Heritage Motorcycle Shipping provides you a personal specialist who will be available to assist you step by step from the quote to reservation until delivery.

We at Heritage Motorcycle Shipping and our partner STI, transported over 15,000 motorcycles last year. STI is the premier motorcycle shipper in the nation with scheduled on time service, 24/7 tracing and tracking online, and a damage free history which is the best in the industry!

 

When should I expect my motorcycle to be delivered?

As stated , we ship motorcycles from/to ALL POINTS in the United States, including Alaska, Hawaii, and Canada. Transit time will fall into three categories as follows;

  • Our 36 MAJOR MARKETS, 3-5 days transit time.
  • All other than the 36 MAJOR MARKETS, 5-10 days.
  • To or from Canada, add 2-3 days for customs.

These motorcycle transport times are based on our SCHEDULED departure from each market area. For example; New York, leaves Monday and Thursday and Los Angeles leaves Tuesday and Saturday. To Arrange Scheduling We can arrange pick-up or drop off as quickly as the next day, if ordered by 12:00 noon (local time at origin) in the 36 major markets and 1 to 5 days in non-major markets- depending on your location.

How do I find cheap motorcycle transport service?

Cheap motorcycle transport is not recommended at any cost, as this includes many hassles. Cheap prices account for cheap drivers, usually with no registration, license or insurance. Cheap prices may not even guarantee a pickup and put you in stress due to delays. Remember, you get what you pay for.

What is motorcycle transport?

Motorcycle Transport is a service offered to ship a motorcycle, trike, personal water craft or ATV from one location to another within an open or enclosed carrier. It allows customers to transport their vehicles without having to make the trip them selves, it ensures the safety of the motorcycle and protects it from any unprofessional transportation intent.

Do I need to set up a separate insurance policy for transportation?

When you ship a motorcycle with a reliable transporter, insurance is already included on the transportation quote, this covers for the vehicle from point to point for any damage or loss that may occur on the way. Be sure to request proof of insurance while booking to ensure the company you deal with will cover for any mishap.

How far along do I have to book a motorcycle transportation service?

How far along you book your order all depends on the transportation times and your schedule, you need to check with your booking agent if they have specific pick up time for your area so you can plan in advance accordingly to your schedule. It is always best to start booking process at least 1-2 weeks before the actual transportation time to avoid any delays.

What is the difference between open and enclosed carriers?

The difference between enclosed and open carriers are that as their name states it, motorcycles are transported either open to the environment and road conditions or safe guarded from them. Enclosed carriers are more expensive to maintain and can be covered with hard canvas or metal walls. Open carriers are lees expensive to maintain and are very common, starting with small towing trucks to 18 wheelers.

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